Return Policy

A Trusted Lighting Store
We've been in business since 1998 and have served over 100,000 happy customers. We stand behind our product and back you up with friendly customer service.

Quality Discount Lighting
We're named LAMP DEALS for a good reason - We take high quality items you'd normally see at regular prices and dramatically discount them. Nothing's changed about their quality, the only change is the huge drop in price!

Low, Low Prices
We know a good deal when we see one. We've secured cheaper access to hundreds of items and we pass on the savings to you!

Problem with an order?
We'll replace it at no charge to you. Any broken, damaged, or mis-shipped items can be replaced. We'll pay to ship a replacement and to pick up the defective item. Contact us within 30 days of delivery if something isn't right.

And if I don't like it or chose the wrong item?
Our easy hassle-free return policy includes the option for you to return items you don't like, or if you chose something you don't want. Simply call us within 30 days of receiving your order for a Return Authorization prior to returning the items. You'll just need to pay to ship it back yourself. Please check your order as soon as possible after receiving it to confirm everything is to your liking and in perfect condition.

Warranty
We back up the manufacturer's warranty (usually 1 year) with our 1-year Iron Clad Extended Warranty™. If there is a manufacturer defect, please contact us, and we'll do our best to resolve the issue quickly.

Customer Testimonials

C.N. - Jefferson, WI - I knew what I wanted. A full spectrum floor lamp. The one I'd had for several years finally died. So I checked several online sites and chose LampDeals. I found it right away, ordered it and it arrived within 5 days. It was delivered this afternoon and I set it up and now I'm ready to read. All aspects of my shopping experience were excellent!

L.D. - Houston, TX - I ordered from this company for the first time and was very excited with the quick delivery and everything was packaged with care. This was a speedy transaction. The pendant lights are beautiful and I can't wait to install them in my kitchen.

F.O. - Omaha, NE - I ordered a fringed lamp from LampDeals.com and the lamp was exquisite and much more beautiful than in the photo on the website. Very high quality product and fast shipping and excellent service. I will definitely order from them in the future!

S.R. - Kansas, MO - I had a very pleasant experience with LampDeals.com. I purchased a set of Derek Rustic Antler Lamps from them. They were out of stock but they let me know as soon as they came in. They shipped them to me that very day and I received them 2 days later! I was very surprised they shipped them so fast! They were packed extremely well and were in perfect condition. I am Very Happy with them. I had been looking for these particular lamps for a couple of weeks. I found them on an Online Auction, and was watching the auction, when I happened to surf onto the LampDeals.com website. I was surprised that LampDeals.com had them for so much cheaper and their shipping was alot cheaper. I contacted LampDeals with questions several times. I got replies the same day. They were very friendly and professional. Needless to say, I highly recommend shopping on LampDeals.com.

P.R. - San Francisco, CA - I placed an order with LampDeals for several items including a matched pair of sconces. One of them arrived with glass broken - not their fault, it was the shipping company. I contacted their customer service about how to return the broken item and get a replacement. They immediately sent me a replacement and never asked for return of the broken item saving me the hassle and inconvenience of repacking and going to the Post Office. All the other items I received were in perfect condition. The merchandise was exactly as advertised, of good quality and excellent appearance. I'm very happy with this company and will use them again. They have a large selection and very competitive prices.

J.M. - Boulder, CO - This is a no hassle company with great prices and fast shipping! I had been looking for Lamp Shades for a couple of weeks and found LampDeals on a search engine. Found just what I was looking for and I ordered 2 shades and 2 crystal finials. The lamps shades came in 2 days. The Finials are being shipped from the manufacturer separately. Just unbelievable wonderful customer service & delivery. One lampshade had a mark on it and when I called LampDeals, was told that they would replace it immediately.

S. B. - Maryland Heights, MO - Wanted to say thank you for my order. The shades are perfect. The price was right. Have to say I was hesitant to order lampshades online, but you have made a return customer outta me!

S. D. - King George, VA - Absolutely AMAZING! This fixture arrived in less than 48 hours after I placed the order......that's incredible! And it arrived in good shape. Thank you!!

D. B. - San Diego, CA - This company is fantastic ! We built a new house and used LampDeals as our source for lighting. Every fixture we received looked better than we expected. Opening each box was an experience like Christmas morning. One piece arrived broken but LampDeals replaced it, lightning fast ! Their customer service (Susan & others) is fantastic. And, they really do honor their price matching without hesitancy. We have never worked with an internet company any better than this one. I highly recommend this company.

L. G. - Garnet Valley, PA - "Thank you so much", I can't wait to have my light installed. From what I can tell, the quality looks fantastic and I know it will bring new life to my entranceway.

B. G. - Cooperstown, NY - You can be sure I will be ordering more shades from LampDeals not only because they are well priced but I am very impressed with your customer service.

A. G. - New York, NY - You have certianly provided us about the most outstanding customer service we have ever experienced! The care with which you've dealt with our problem certainly guarantees we will remain most loyal LampDeals customers!

E. L. - Hi, received the order, perfect and fast thanks. will recommend. regds-

N. S. - Universal City, TX - Thank you for the super customer service, which is outstanding and also much appreciated! We will surely buy many more light fixtures from you in the future! I shall contact you after the package arrives! With much thanks, NS

J. M. - Michigan/Ontario - Hi, I just wanted to email you to tell you how pleased I was with my order. I live in Ontario, Canada and locally I saw the Ashley "Eunice" set of lamps for 299.99 + 13% tax. I did a search on the internet for the brand and your site came up offering free shipping so I ordered them and had them delivered to my boyfriend's house in Michigan. For $134.00 US total, I got the same lamps that would have cost me $338.00 here. The delivery time was incredibly fast and the packing was exceptional. I love the lamps and will definitely be purchasing from you in the future! Thank you!

R. D. - Nichols Hills, OK - Hi there at LampDeals. The Dale Tiffany "Sunset" lamp has arrived safely and promptly, (thanks FedEx), (the lamp has) been unpacked, assembled and put into service at its planned/designated location in my home office. It is perfect. It has been such a LONG TIME since I have been so pleased with a purchase. In a world where it is one "we don't stock that anymore", "your order is lost in our computer ", "we shipped it three weeks ago", "the delivery people say that item could not be delivered"...a favorite with USPS...on and on and on, to nauseous oblivion...I cannot tell you good folks how absolutely refreshing this experience has been. ....THANKS!!!

N. L. - Paoli, PA - Dear "LampDeals" Sales Dept.....I ordered two lampshades from your company (first time) online and was very pleased, both with your prices and the incredibly fast delivery and excellent packaging (my black paper shades arrived in perfect condition, thanks to your blow-up plastic packing bags). Keep up the good work! I would not hesitate to order from LampDeals again in the future. As a part-time artist and home decorator, I will be sure to share my good experiences with my decorating clients and friends. I believe it would have taken quite some time to track down the size of black lampshades with gold interior that I was looking for in the local stores, if I could have found them at all.

S. R. - Chicago, IL - I'm writing to say how satisfied we are with your product. Our chandelier arrived in less than one week, was very carefully packaged, and the quality is fantastic! We installed it this weekend (after consulting your great web site regarding hanging height), and we love it! Hats off to LampDeals for selling quality products in a professional manner. A very satisified customer.

P. A. - Chandler, AZ - This was the first time I ever ordered from your company and what a delightful experience!! My merchandise was sent with promptness,it arrived by Fed Ex in wonderful condition and is beautiful. I will spread the word about my experience. Wonderful working with you. I had looked at other places and chose yours for the shipping price (not a rip off) as well as a great website. Totally impressed.

J. B. - N.Attleboro, MA- Excellent site. Easy to navigate and it is fast. Lots of styles to choose from!!!!


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