Contact Info

Yes, we're real people and we're excited to connect with you! Our top-quality customer service is ready to handle your questions, take orders and address concerns. Situated in Wisconsin, we are Team USA and we're rooting for you! We're here Mon-Fri from 8:00AM to 5:00PM, Central Time.  (If calling after hours, leave a message and we will promptly return your call.)

Live Chat

Click the 'LIVE CHAT` icon (lower right of window) to start chatting with our experts!


Ask our experts anything by emailing We'll usually reply within 24 hours.

Product Inquiries

We've got answers! Email us at, call us toll-free at 1-877-526-7247, or LIVE CHAT with us.

Order Info

Check the status of your existing order online - you'll need your order number and zip code.


Let us know within 30 days and we can replace defective or damaged items. If you don't like the item or chose the wrong item, just let us know within 30 days of receipt and we'll issue a Return Authorization. See our return policy

Order by Phone

We're ready to take your order. Find the model numbers of the items have your credit card handy. Call us toll-free at 1-877-526-7247.

Snail Mail

1212 American Way, Watertown, WI 53094


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